Author: pressadvantage

Alameda, California – October 13, 2025 – PRESSADVANTAGE –

Alice Home Care participated for the first time in the 10th Annual Concord Senior Health Expo on October 9, 2025, marking the agency’s expanded community engagement efforts in Contra Costa County. The three-hour event at the Concord Senior Center drew strong attendance from seniors, family caregivers, and community members seeking information about health and wellness resources.

The Alameda-based home care agency exhibited at the City of Concord event held at the Concord Senior Center, 2727 Parkside Circle, where representatives met with attendees from 9:00 a.m. to noon. Alice Home Care’s table experienced steady visitor traffic throughout the morning as seniors and families inquired about in-home care services, minimum service hours, rates, and geographic service areas.

“This is Alice Home Care’s first time tabling at the Concord Senior Health Expo, and considering that we serve all of Contra Costa County as well as Alameda County, we felt it was an important opportunity to connect directly with seniors, families, and community partners in that area,” said Jina Han, Executive Director at Alice Home Care. “With the growing population of seniors in the local Bay Area, we find that more individuals and potential clients are seeking to understand how to get the best support to live independently in their home for as long as possible.”

The 10th Annual Concord Senior Health Expo, organized by the City of Concord, brought together home care agencies, senior living facilities, nonprofit organizations supporting older adults, and healthcare service providers. The event provided seniors and their families with opportunities to explore resources, ask questions, and connect with organizations dedicated to supporting healthy aging and independent living.

Alice Home Care distributed informational materials about the agency’s services and answered questions about how in-home care works, what types of services are available, and how families can access support for aging loved ones. Common inquiries focused on service delivery logistics, care customization options, and the agency’s approach to personalized care planning.

The agency’s decision to participate in the Concord event reflects its commitment to strengthening connections throughout Contra Costa County, where Alice Home Care has been serving a growing number of clients. The licensed home care agency provides comprehensive in-home services including companionship, personal care assistance, light housekeeping, medication reminders, and specialized support for clients with dementia and Alzheimer’s disease.

“Events like this allow us to share valuable information about in-home care options, promote health and wellness resources, and strengthen our relationships with the local community,” Han added. “Supporting senior wellness and independence is at the heart of what we do, and we’re grateful to be part of events that celebrate and empower older adults.”

Alice Home Care operates under California license number 14700029 and maintains Better Business Bureau accreditation with an A-plus rating. The agency was founded by Alice Lai-Bitker, former President of the Alameda County Board of Supervisors, and John Han, a UC Berkeley graduate and former U.S. Army Infantry Officer. The company emphasizes cultural competence in care delivery and employs Chinese-speaking caregivers to serve the Bay Area’s diverse senior population.

All Alice Home Care caregivers undergo comprehensive screening including Department of Justice and FBI fingerprinting, nationwide criminal background checks, and more than eight hours of initial training. The agency provides direct supervision of all caregivers and requires annual continuing education to maintain quality standards.

The agency’s participation in community events like the Concord Senior Health Expo supports its mission to educate families about aging-in-place options and connect with seniors who prefer to remain in their own homes while receiving professional care support. Alice Home Care offers flexible scheduling without long-term contracts, allowing families to adjust services as needs change.

For more information about Alice Home Care’s services in Contra Costa and Alameda Counties, visit alicehomecare.com or call (510) 924-8529.

About Alice Home Care

Alice Home Care is a licensed home care agency based in Alameda, California, serving clients throughout Alameda and Contra Costa Counties. Founded by community leaders Alice Lai-Bitker and John Han, the agency provides compassionate, personalized in-home senior care services with an emphasis on cultural competence and individualized attention. The agency operates under California license number 14700029 and maintains Better Business Bureau accreditation with an A-plus rating.

About the Concord Senior Health Expo

The Concord Senior Health Expo is an annual community event organized by the City of Concord that brings together health and wellness resources for older adults and their families. The 2025 event marked the 10th anniversary of this community gathering.

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For more information about Alice Home Care, contact the company here:

Alice Home Care
Jina Han
(510) 924-8529
info@alicehomecare.com
2515 Santa Clara Ave Suite 201 Alameda, CA 94501

VALENCIA, CA – October 13, 2025 – PRESSADVANTAGE –

Promeza MG announces expanded speaking engagements for author and critical care nurse Raul Meza following the continued success of his book “Injection of Faith,” which documents real-life stories from 32 years of intensive care unit experience, including patient accounts of near-death experiences.

The book, which draws from Meza’s extensive career as a registered nurse in critical care settings, has resonated with both medical professionals and general audiences seeking inspiration and understanding of extraordinary medical experiences. The collection features firsthand accounts of patients who have reported near-death experiences or NDE’s and other remarkable recoveries during their time in intensive care units.

Meza’s speaking schedule has expanded significantly to include nursing conferences and churches throughout the United States, with recent international engagements in Mexico and Argentina. The bilingual author presents in both English and Spanish, offering his Spanish-language version, “Inyeccion de Fe” to reach broader audiences across the Americas.

“The response to these Near Death Experience Stories has been overwhelming, particularly from healthcare professionals who witness these profound moments but rarely have the opportunity to discuss them openly,” said Raul Meza, Author of “Injection of Faith”. “Medical staff find validation in these accounts, while families dealing with health crises discover hope and comfort through the experiences of others who have faced similar challenges.”

The book addresses a growing interest in the intersection of medical science and spiritual experiences, particularly as more patients and healthcare providers become comfortable discussing extraordinary events that occur in critical care settings. Raul Meza brings a unique perspective as a healthcare professional with over three decades of experience, lending credibility and depth to accounts that might otherwise be dismissed.

Nursing conferences have particularly embraced Meza’s presentations, recognizing the value of addressing the emotional and spiritual aspects of critical care alongside clinical training. His talks provide healthcare professionals with frameworks for understanding and supporting patients who report unusual experiences during medical crises.

Church audiences have also welcomed Meza’s message, finding in his stories a bridge between faith and medical science. His presentations offer comfort to those grappling with serious illness in their families and provide a unique perspective on questions of faith and mortality.

The international expansion of Meza’s speaking engagements reflects growing global interest in understanding NDE’s from both medical and spiritual perspectives. His ability to present complex medical situations in an accessible language while maintaining professional credibility has made him a sought-after speaker across diverse venues.

Promeza MG, the publishing company behind “Injection of Faith,” specializes in bringing inspirational healthcare narratives to wider audiences. The company focuses on works that bridge the gap between medical experience and human spirituality, offering readers insights into the profound moments that occur in healthcare settings. Through both print and digital formats, Promeza MG makes these important stories accessible to readers seeking understanding, comfort, and inspiration during challenging times.

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For more information about Promeza MG, contact the company here:

Promeza MG
Betty Meza
818-264-4123
info@promeza.com
27240 Turnberry Ln, Ste 200, Valencia, CA 91355

October 13, 2025 – PRESSADVANTAGE –

Alastair Kane Search Marketing, a B2B search marketing consultancy, emphasizes that despite advances in artificial intelligence and automation, businesses still require experienced PPC consultant expertise to maximize their Google Ads investment and avoid unnecessary advertising costs.

The landscape of Google Ads PPC campaigns has transformed dramatically over the past decade, with AI-powered automation becoming increasingly prevalent in campaign management. However, the notion that automated systems can replace strategic human oversight has proven costly for many businesses. Companies adopting a set-it-and-forget-it approach to their PPC campaigns often discover they are overpaying for their advertising, missing optimization opportunities that experienced consultants readily identify.

“While AI has revolutionized many aspects of PPC campaign management, it cannot replace the strategic thinking and nuanced understanding that comes from years of experience,” said Alastair Kane, founder of Alastair Kane Search Marketing. “Businesses that rely solely on automation often miss critical optimization opportunities that can significantly impact their return on investment. An experienced consultant understands the subtleties of B2B buyer behavior and can make adjustments that automated systems simply cannot anticipate.”

For B2B companies particularly, PPC represents a crucial channel for reaching potential customers at the exact moment they are searching for specific products and services. This precision targeting capability makes PPC an ideal solution for businesses that lack organic visibility for important buyer-stage keywords. Through strategic campaign management available at https://alkane.marketing/ppc-consultant/, companies can effectively purchase visibility and pay only when qualified prospects visit their websites.

The evolution of PPC advertising has created new complexities that require expert navigation. Modern Google Search ads campaigns demand continuous refinement and strategic adjustments based on performance data, competitive analysis, and changing market conditions. These nuanced decisions extend beyond what current automation technology can effectively manage independently.

The financial implications of proper PPC management are substantial. Businesses working with experienced consultants typically see improved click-through rates, higher quality scores, and reduced cost-per-acquisition compared to those relying solely on automated campaign management. These improvements translate directly into better ROI and more efficient use of advertising budgets.

Alastair Kane brings over a decade of experience helping B2B businesses generate traffic and sales from search engines. Prior to establishing his independent consultancy, Kane served as Head of Search at a B2B marketing agency, where he developed search marketing strategies across multiple industries. His approach focuses on building long-term relationships with select clients, providing personalized search marketing services tailored to specific business objectives. More information can be found at https://www.linkedin.com/in/alastair-kane/.

“The key is understanding that PPC success requires both technological tools and human expertise,” Kane explained. “Automation handles repetitive tasks efficiently, but strategic decisions about audience targeting, bid strategies, and campaign structure still require human insight. This combination of technology and expertise is what drives real results for B2B businesses.”

Alastair Kane Search Marketing specializes in both SEO and PPC consulting services for B2B companies seeking to increase their online visibility and generate qualified leads. The consultancy works with businesses across various industries, including technology, professional services, and manufacturing, helping them develop comprehensive search marketing strategies. More services can be found at https://alkane.marketing/.

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For more information about Alastair Kane Search Marketing, contact the company here:

Alastair Kane Search Marketing
Alastair Kane
07826 325738
al@alkane.marketing
Merton Rd
Southsea
PO5 2AE
United Kingdom

HILTON HEAD, SC – October 13, 2025 – PRESSADVANTAGE –

The Charles Sampson Group of Charter One Realty, a South Carolina-based real estate team, is highlighting its Hilton Head relocation services amid consistent demand for coastal residential properties. This announcement comes as Hilton Head continues to attract new residents drawn by lifestyle changes, remote employment opportunities, and a growing interest in community-centered coastal living.

The Charles Sampson Group of Charter One Realty reports that the island attracts a wide range of demographic groups. This includes retirees looking for tranquility in their golden years, families seeking top-notch schools and abundant recreational activities, and young professionals who are after the island’s robust job market. This variety of homebuyers has shaped the group’s approach to relocation support, which prioritizes understanding individual client needs and helping them make well-informed property decisions.

The relocation services from the Charles Sampson Group of Charter One Realty are tailored to address the needs of current and prospective clients. The Charles Sampson Group offers personalized support for every stage of the transition, including property searches, area orientation, and detailed local insights on schools, amenities, and resources.

For more than three decades, the Charles Sampson Group has been assisting buyers from within South Carolina and across the country. Their relocation services help clients find not only the ideal property but also ways to become actively involved in the Hilton Head community. Their longtime presence in the real estate industry gives them deep insight into local market trends, making them a resource for buyers seeking advice on both residential and investment opportunities.

Charles Sampson Group of Charter One Realty noted that Hilton Head Island’s diverse appeal blends coastal charm with modern conveniences. He explained that new residents often seek guidance on neighborhood characteristics, assess proximity to recreation, and explore access to essential services. The relocation program addresses these priorities directly. By offering information specific to each neighborhood, the team enables newcomers to evaluate which areas align best with their expectations for lifestyle, proximity to amenities, and community features.

The Hilton Head relocation services provide structured assistance for buyers navigating complex transitions, enabling them to engage confidently with the market and make informed decisions. These services are designed to simplify the relocation process and minimize stress during the move.

Observers note that Hilton Head’s growth reflects a broader national trend toward coastal, amenity-rich communities. The island’s blend of beaches, golf courses, cultural activities, and nature preserves continues to be a significant draw. The relocation program supports newcomers by reducing common logistical and informational challenges faced by those moving to the area. This enables the group to reinforce its commitment to helping buyers and families establish roots in one of South Carolina’s most sought-after coastal destinations.

This focus reflects the group’s long-standing commitment to strong client connections by maintaining high standards of transparency, personalized guidance, and market expertise. The combination of in-depth local knowledge and access to a network of professional resources supports clients in making a smooth and well-informed transition to life on Hilton Head Island.

Charles Sampson is a Hilton Head–based real estate agent with decades of local experience. He and his team assist first-time homebuyers, second-home buyers, vacation-home seekers, and retirees in finding properties on Hilton Head Island, in Bluffton, and throughout the Lowcountry. The group also lists properties across Hilton Head Island and nearby Lowcountry communities. By continuing to focus on relocation support, the team remains aligned with its mission to connect homebuyers with the lifestyle and opportunities found on Hilton Head Island.

To learn more about the Hilton Head relocation services offered by the Charles Sampson Group of Charter One Realty, interested parties may visit https://charlessampson.com/ or call 843–384–7300.

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For more information about Charles Sampson Group of Charter One Realty, contact the company here:

Charles Sampson Group of Charter One Realty
Charles Sampson
843–384–7300
Charles@CharlesSampson.com
200 Merchant St
Hilton Head, SC 29926

BANGKOK, Thailand – October 13, 2025 – PRESSADVANTAGE –

Thailand Privilege has extended its Family Add-On Promotion through December 31, 2025, allowing primary members to add family members at 500,000 THB per person. The extension follows increased applications from international families seeking long-term residency options in Thailand through the government program.

The promotional rate represents a reduction from standard add-on fees across all membership tiers. Standard pricing for adding family members to Platinum memberships is 1,000,000 THB, Diamond memberships is 1,500,000 THB, and Reserve memberships is 2,000,000 THB. The promotion is valid for applications submitted between July 1, 2025, and December 31, 2025

“The extension provides families additional time to complete documentation requirements and background checks necessary for the application process,” said Rex Baay, Senior Consultant at Siam Legal, an authorized General Sales and Services Agent for Thailand Privilege. “The reduced rate makes it feasible for families to secure residency together under a single membership structure.”

Families applying for the promotion must submit comprehensive documentation, including passport copies, photographs, and background check clearances. Processing typically requires 30 to 45 days from submission. Authorized General Sales and Services Agents provide assistance with document collection, verification, and coordination with Thai authorities at no additional charge. Information about program requirements and membership tiers is available at https://siamlegal.thailandprivilege.com/thailand-privilege-overview/.

The Thailand Privilege program, established and operated by Thailand Privilege Card Co., Ltd., a subsidiary of the Tourism Authority of Thailand, offers multiple-entry visas valid for 10, 15, or 20 years depending on membership level. Members receive expedited immigration processing at airports, assistance with 90-day reporting requirements, and support for opening Thai bank accounts. The program also includes spa treatments, annual health checkups, and discounts at participating establishments.

The extension addresses increased demand from international families relocating to Southeast Asia. Thailand reported a 23 percent increase in long-term visa applications in 2024, according to immigration statistics. The Thailand Privilege program processed over 3,000 new memberships in the first quarter of 2024 alone.

Applicants can begin the application process through authorized agents or directly with Thailand Privilege Card Co., Ltd. Documentation requirements include valid passports with at least one year remaining validity, recent photographs meeting Thai visa specifications, and clean criminal background checks from countries of residence. Additional information about the application process can be found at https://siamlegal.thailandprivilege.com/.

The December 31, 2025 deadline applies to all membership tiers, including Bronze, Gold, Platinum, Diamond, and Reserve levels. Given documentation and processing timeframes, Thailand Privilege recommends initiating applications at least 60 days before the deadline.

Thailand Privilege Card Co., Ltd. operates under the Tourism Authority of Thailand, offering long-term residence programs to qualified international applicants since 2003. The program currently serves members from over 50 countries worldwide.

Siam Legal, operating as an authorized agent for Thailand Privilege since 2003, assists with visa applications and related immigration services. The firm maintains offices in Bangkok, Phuket, and Chiang Mai, with detailed service information available at https://siamlegal.thailandprivilege.com/elite-thai-visa-agent.

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For more information about Thailand Privilege, contact the company here:

Thailand Privilege
Rex Baay
+66 80 005 9642
info@thailandprivilege.com
Two Pacific Place Building, 18th Floor, Unit 1806, 142 Sukhumvit Road, Klongtoey,Bangkok

COMMERCE, CA – October 13, 2025 – PRESSADVANTAGE –

Paragon Steel, a regional supplier and fabricator of metal products, continues to play a vital role in supporting infrastructure, manufacturing, and commercial operations across Southern California. Known for its extensive inventory and precision fabrication capabilities, the company supplies a broad range of industries with materials tailored to meet the demands of construction, production, and custom fabrication.

Operating in close proximity to Burbank, Paragon Steel has become a dependable resource for companies navigating both creative and industrial project requirements. Whether initiatives involve equipment housing, structural supports, or custom assemblies, the company provides steel components that meet high performance and quality standards.

The metal products and services offered by Paragon Steel are widely utilized in sectors that include film and television production, aerospace, and precision manufacturing. These industries rely on materials such as hot rolled plates, cold rolled coils, structural beams, tubing, and specialized sheet metal to execute projects on time and within specification. By offering both raw and processed materials, Paragon enables customers to streamline procurement and fabrication workflows.

Paragon Steel’s fabrication services include water jet cutting, flame cutting, punching, and shearing. This full-service model benefits independent contractors and small businesses as well as large-scale operators. Clients are able to meet project deadlines with accuracy while minimizing coordination between multiple vendors. The ability to customize materials on demand has proven especially valuable for businesses managing tight timelines or limited storage capacities.

“The clients we serve come from a variety of industries, but they share a common need for precision, reliability, and responsive service,” said Jim Stavis, President and CEO of Paragon Steel. “We’ve built our reputation on understanding the technical requirements of each project and delivering materials that perform under pressure.”

Burbank’s role as a hub for television and film production drives constant demand for structural and technical resources. Set builders and technical crews regularly require materials suited to constructing temporary and permanent facilities. From soundstages to support structures, steel components form the backbone of safe and efficient production environments. Paragon Steel’s structural angles, floor plate, expanded metal, and tubing are used in these applications to deliver both function and flexibility.

The area’s established aerospace sector also fuels the need for high-performance materials that meet rigorous specifications. Paragon’s inventory includes trench plates, round tubes, and wide flange beams, processed and finished to exacting standards. These components are critical to sectors that prioritize safety, regulatory compliance, and durability under stress.

Paragon Steel offers finishing services such as galvanizing, powder coating, and anodic treatments. These enhancements extend the life of steel products and help them meet the functional and aesthetic demands of public infrastructure and technical equipment. Finished materials are used in everything from public walkways to protective casings, ensuring longevity in various environmental conditions.

Small businesses in and around Burbank—including contractors, machinists, and metal fabricators—depend on Paragon’s reliable access to custom parts and rapid service. These companies often require fast-turnaround support and precision components to fulfill commercial or municipal contracts. Paragon’s local presence allows it to respond quickly and adapt to changing jobsite needs.

Stavis emphasized the company’s role in helping regional businesses remain competitive. “We value the opportunity to support both the large-scale industries and the smaller operations that make up the fabric of our community. Every job matters, and we treat each with the same attention to detail.”

Rigorous quality control processes remain central to Paragon Steel’s operations. All fabricated or stock materials undergo detailed inspection to ensure compliance with engineering standards. This level of oversight is essential for structural integrity, safety, and consistent performance in critical-use environments.

As investment continues across Burbank’s industrial and creative sectors, Paragon Steel is positioned to provide the materials and services needed to drive future growth. The company’s blend of technical expertise and dependable customer service ensures it remains a trusted supplier to firms building everything from sets to infrastructure.

By integrating supply and fabrication under one roof, Paragon Steel simplifies logistics for its clients while helping to meet evolving project demands. With decades of experience and a continued commitment to quality, the company plays a steady role in enabling progress across the region.

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For more information about Paragon Steel, contact the company here:

Paragon Steel
Jim Stavis
800-388-8998
info@paragonsteel.com
7405 E. Slauson Avenue
Commerce, CA 90040

Charlottesville, VA – October 13, 2025 – PRESSADVANTAGE –

Piedmont Paint & Finish, a Charlottesville-based painting contractor, has announced expanded capacity and enhanced service offerings to meet increasing demand for professional residential painting services across Central Virginia, as homeowners draw inspiration from Southern Living’s 2025 Idea House, currently on display at Keswick Estate.

The 4,500-square-foot showcase home, which opened for public tours in August and continues through December 21, has sparked renewed interest in home improvements throughout the region. The property exemplifies modern Virginia design while honoring the area’s architectural heritage, prompting many local property owners to reconsider their own home aesthetics.

Piedmont Paint & Finish residential painting services encompass comprehensive interior and exterior transformations for homes, estates, and farms throughout Charlottesville, Albemarle County, Richmond, and surrounding areas. The company specializes in both contemporary residences and historic properties, offering EPA-certified lead remediation services that have been utilized on notable projects including the UVA Rotunda and Carr’s Hill.

The company utilizes premium products from established manufacturers, including Sherwin-Williams, Benjamin Moore, Ferrell Calhoun, and Mythic paints. Their services extend beyond standard painting to include power washing, commercial applications, and a specialized Paint Shop service for cabinet and furniture refinishing. The firm also maintains Pigment Paint Supply, offering professional-grade materials and locally-made Good Bones Paint for area contractors and DIY enthusiasts.

“The Southern Living Idea House has generated tremendous enthusiasm for quality home improvements in our community,” said Charles Davis, Owner of PP&F. “We’re seeing homeowners embrace both traditional Virginia aesthetics and contemporary design elements, and our team brings the expertise to execute these visions with precision and care.”

Central Virginia’s steady home value growth of 3-5 percent annually has encouraged property owners to invest in quality improvements that enhance both aesthetics and value. The timing coincides with increased awareness of proper lead remediation protocols for older homes, a specialty that distinguishes Piedmont Paint & Finish as an EPA RRP-certified firm.

The company’s approach emphasizes minimal disruption during projects while delivering lasting results. Their team provides consultation on color selection and product specifications, drawing from extensive experience with the region’s diverse architectural styles, ranging from colonial estates to modern farmhouses.

As tours of Southern Living’s 2025 Idea House continue at Keswick Estate, the showcase residence highlights design trends including the return of formal dining rooms, the importance of gathering spaces, and the integration of indoor and outdoor living areas. These concepts resonate with Central Virginia homeowners seeking to update their properties while maintaining regional character.

Piedmont Paint & Finish serves Charlottesville, Ivy, Keswick, Nellysford, Wintergreen, Stony Creek, Richmond, and throughout Albemarle County. The company maintains membership in the Painting Contractors Association and offers free estimates for residential and commercial projects.

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For more information about Piedmont Paint & Finish, contact the company here:

Piedmont Paint & Finish
Charles Davis
(434) 296-0900
estimating@piedmontpaint.com
Piedmont Paint & Finish
1144 E Market St #2
Charlottesville, VA 22902

New York, New York – October 13, 2025 – PRESSADVANTAGE –

Silverback AI Chatbot has announced the release of its AI Agents feature, a new addition to the platform aimed at expanding how conversational systems can perform automated tasks and manage multi-step workflows. The capability is part of the company’s ongoing development in Chatbot Automation, focusing on improving task execution, contextual understanding, and cross-system communication within automated conversations.

The AI Agents feature enables chatbots to perform actions that previously required direct user supervision. Instead of following fixed rules or single-step responses, these agents can manage sequences such as capturing lead information, scheduling meetings, updating customer records, or routing issues to the correct department. Each process is handled within a unified conversational flow, allowing for continuity between user requests and automated actions.

At the technical level, AI Agents use persistent conversation memory to maintain awareness of prior exchanges and stored data. This allows the system to reference previous interactions, user details, or context from past sessions when responding. As a result, users do not have to repeat information, and interactions follow a consistent thread even when tasks extend over multiple sessions.

The system also incorporates logic that supports adaptive behavior. Agents can evaluate conditions—such as message content, customer type, or prior outcomes—and choose the next appropriate step automatically. This conditional reasoning allows for flexible and personalized interactions without requiring manual intervention at every stage.

To ensure AI Agents can function effectively within operational environments, Silverback has developed expanded integration options. Agents can interact with external systems through APIs and webhooks, allowing them to retrieve and update data from CRMs, ticketing tools, or scheduling platforms. For example, an agent might verify a booking slot, confirm an appointment, or update customer notes directly in an external database. This connection between conversational systems and business infrastructure supports end-to-end automation within existing workflows.

Fail-safe mechanisms are included in the design to handle exceptions and complex cases. Each agent can be configured with escalation criteria that determine when a conversation should be transferred to a human operator. These rules are based on parameters such as topic type, confidence score, or user sentiment, helping ensure that automation remains reliable and that service quality is maintained.

Configuration and governance options are available to administrators through a control interface. System managers can specify each agent’s purpose, access scope, tone of interaction, and escalation policies. The interface supports customization for a range of operational uses—from customer support and lead management to order processing or internal resource requests—allowing organizations to deploy agents tailored to their needs.

Initial trials of AI Agents have shown measurable efficiency improvements. In pilot programs, participating organizations reported shorter response times, reduced manual intervention, and higher completion rates for basic inquiries. Agents were able to resolve routine requests and follow-up tasks directly, allowing human teams to focus on more complex or high-priority interactions.

From an infrastructure standpoint, AI Agents are now a core component of Silverback’s conversational automation framework. They integrate with existing scripted chatbot flows and analytics modules, functioning as an additional automation layer that bridges reactive and proactive communication. This structure supports both traditional chatbot use cases and new, process-oriented automation scenarios.

Documentation and support materials accompany the release, including starter templates, sample conversation logic, and implementation guides. These resources are designed to help organizations configure their agents, connect them with external systems, and refine their workflows based on collected performance data. Silverback’s technical documentation outlines integration steps, configuration options, and recommended practices for agent governance.

Future updates are planned to extend the AI Agents framework with analytical tools, allowing organizations to review performance statistics, task completion rates, and escalation trends. Additional roadmap items include vertical-specific agent templates, an open developer API, and performance monitoring dashboards that provide insight into automation reliability and behavior accuracy.

Industry analysts observing developments in conversational AI note that Chatbot Automation is increasingly shifting toward autonomous agent models. These models go beyond rule-based replies to support goal-driven behavior, where agents perform sequences of actions that reflect business logic and operational objectives. Silverback’s AI Agents align with this wider movement by introducing structured autonomy within managed environments.

Security and compliance features have been integrated into the update. Access control settings define which team members may create or modify agents, and all agent configuration changes are recorded through audit logs. Data transmitted or stored by agents is encrypted according to existing platform standards. Built-in logging and monitoring mechanisms ensure that automated operations remain transparent and traceable.

Silverback confirmed that AI Agents are available immediately for all current users of the platform. Organizations can access the configuration interface through their existing dashboards and begin implementing agents alongside current chatbot deployments. The company’s support and onboarding teams are providing documentation and step-by-step resources to guide deployment.

Read more here:

https://pressadvantage.com/story/83940-silverback-ai-chatbot-announces-new-ai-agents-feature-for-conversational-automation

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For more information about Silverback AI Chatbot Assistant, contact the company here:

Silverback AI Chatbot Assistant
Daren
info@silverbackchatbot.com

LIVERMORE, CA – October 13, 2025 – PRESSADVANTAGE –

Fito Plumbers, Inc., a Bay Area plumbing contractor headquartered in Livermore, California, has expanded its specialized sewer lateral services for San Leandro residents, addressing a critical gap in available contractors who meet the city’s exceptionally high insurance and licensing requirements.

San Leandro maintains some of the most stringent contractor requirements in the Bay Area, mandating $6 million in insurance coverage—three times the $2 million requirement of neighboring municipalities. This elevated standard has significantly limited the pool of qualified contractors available to homeowners needing essential sewer infrastructure work. Fito Plumbers, Inc. already maintains the necessary insurance coverage and specialized expertise, positioning the company to serve San Leandro property owners facing complex sewer lateral challenges.

The company’s sewer lateral services encompass three primary categories: main sewer lateral replacement, crawlspace drain modernization, and lower lateral replacement. Each service utilizes advanced trenchless technology, which minimizes disruption to existing landscaping and hardscaping while ensuring superior installation quality. This approach proves particularly valuable in San Leandro’s established neighborhoods, where traditional excavation methods would significantly impact mature landscapes and paved surfaces.

“San Leandro residents have faced real challenges finding qualified contractors who meet the city’s insurance requirements while also possessing the technical expertise for complex sewer lateral replacement,” said Rosy Lopez, a spokesperson at Fito Plumbers, Inc. “Our expansion into San Leandro means homeowners now have access to a contractor that not only meets these requirements but also brings decades of experience in trenchless technology and municipal compliance.”

Fito Plumbers, Inc. manages all aspects of municipal compliance for San Leandro projects, including proper permitting, traffic control measures, and restoration of affected surfaces to original condition. The company’s comprehensive approach eliminates the burden on homeowners of navigating complex city requirements while ensuring all work meets or exceeds municipal standards.

The expansion comes as aging sewer infrastructure throughout the Bay Area requires increased attention. Many homes in San Leandro feature sewer laterals installed decades ago, now reaching the end of their serviceable life. Property owners face the dual challenge of addressing failing infrastructure while complying with strict municipal regulations designed to protect public health and environmental safety.

“The timing of our San Leandro expansion aligns with growing infrastructure needs throughout the region,” added Lopez. “We’re seeing increased demand for sewer lateral replacement as original clay and cast iron pipes deteriorate. Our trenchless methods allow us to complete these essential upgrades with minimal disruption to daily life.”

Fito Plumbers, Inc. operates from locations in Livermore and Hayward, California, serving residential and commercial properties throughout the San Francisco Bay Area. The company provides comprehensive plumbing services, including private sewer lateral work, industrial and commercial plumbing, professional leak detection, sewer repair, horizontal directional drilling, and water heater services. As a licensed, bonded, and insured contractor, Fito Plumbers, Inc. maintains high ratings across multiple review platforms and offers 24/7 emergency services to Bay Area residents.

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For more information about Fito Plumbers, Inc., contact the company here:

Fito Plumbers, Inc.
Rosy Lopez
(510) 586-0212
fitoplumbers@gmail.com
5210 Doolan Rd, Livermore, CA 94551

RALEIGH, NC – October 13, 2025 – PRESSADVANTAGE –

The International Drug Development Institute (IDDI) is reinforcing its position as a contract research organization by introducing innovative clinical trial design and analysis solutions that are setting new standards in clinical research. The company’s advanced statistical methodologies and adaptive trial design capabilities are addressing critical challenges in drug development while improving efficiency, accuracy, and success rates of clinical trials.

With over 30 years of experience and a track record of conducting more than 1,445 clinical trials for over 350 customers worldwide, IDDI has established itself as a partner for pharmaceutical, biotechnology, and medical device companies. The company’s latest advancements in trial design methodology represent a significant evolution in how clinical research is conducted, particularly in complex therapeutic areas such as oncology, ophthalmology, central nervous system disorders, and rare diseases.

“The landscape of clinical research is rapidly evolving, and traditional trial designs often fall short in addressing the complexities of modern drug development,” said Sophia Williams, Chief Scientific Officer at IDDI. “Our innovative approaches to adaptive trial design and statistical analysis enable sponsors to make more informed decisions throughout the development process, ultimately reducing time to market and improving the likelihood of regulatory approval.”

The company’s enhanced capabilities include sophisticated randomization and trial supply management systems, comprehensive clinical data management services, and cutting-edge biostatistical analysis methods. These tools work in concert to provide sponsors with real-time insights and the flexibility to modify trial parameters based on accumulating data, without compromising statistical integrity or regulatory compliance.

IDDI’s commitment to innovation extends beyond traditional statistical approaches. The company has pioneered the use of the Generalized Pairwise Comparisons methodology, which enables more patient-centric analyses that align with individual patient preferences and needs. This approach is particularly valuable in rare disease research and precision medicine applications, where traditional endpoints may not fully capture treatment benefits.

“These developments are expected to significantly impact the future of drug development and patient outcomes,” continued Williams. “As clinical trials become increasingly complex and costly, the ability to design and execute efficient, adaptive studies will become more critical to the success of new therapeutic developments. Those interested in learning more about us and our innovative clinical trial solutions can explore how IDDI continues to advance the field of clinical research.”

The impact of these advancements extends throughout the drug development ecosystem. By improving trial efficiency and reducing the risk of late-stage failures, IDDI is helping sponsors bring new therapies to patients faster while maintaining the highest standards of scientific rigor and regulatory compliance. The company’s expertise in regulatory statistics ensures that trial designs meet the stringent requirements of global regulatory agencies, including the FDA and EMA.

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The International Drug Development Institute maintains offices in both the United States and Europe, providing global reach with local expertise to support clinical development programs worldwide.

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For more information about IDDI (International Drug Development Institute), contact the company here:

IDDI
Sophia Williams
3106945565
infous@iddi.com
7751 Brier Creek Parkway
Suite 204
Raleigh, NC 27617